Plant Questions Answered

Got a question? Explore detailed answers about our plants, delivery, and return policies.

Here are some common questions our customers often ask. If you can’t find what you need, please contact our support team.

We accept credit/debit cards, PayPal, and Apple Pay. Choose your preferred payment option during checkout.

Delivery times vary by product and location. Standard shipping takes 3-7 business days. We don’t post over weekends.

We want you to be happy with your purchase. If not, return the item within 7 days for a full refund. Some products may have specific return policies.

Yes! Once shipped orders over £10.00 you’ll receive a tracking number via email to monitor your order’s progress on our website.

Please email us a picture of the damaged or wrong product & we will rectify the issue as soon as possible.

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